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Service & Support

We at SUMMIT like to be close to customers, we listen to themand, understanding their needs, provide the best solution.

When an accident occurs


Our top priority is to ensure the safety and efficiency of your work. We know that the last thing you want to experience is downtime caused by machine or equipment failure. Summit products have been developed to withstand extensive use and are expected to provide you with years of daily support under harsh conditions. However, accidents may occur - if they do happen, we are here to help you solve the problem and ensure your operations run smoothly again.

If you have any questions about our products, please contact your purchasing point, such as the manufacturer of your machine or crane. They will guide you and ensure that you can quickly solve the problem.


Do you need a quote or a customized product? Contact us directly.

Information required for support services


We are happy to provide you with skilled, efficient, and fast support services. For this, we need this information:


WX20241112-171718@2x.png   The type and model of the system;

WX20241112-171718@2x.png   Serial number of the system or its components;

WX20241112-171718@2x.png   Description of the final special functions of the system;

WX20241112-171718@2x.png   Description of the problem and the situation at which it occurred.

If you need


WX20241112-171718@2x.png   Fast customer service

WX20241112-171718@2x.png   Phone support

WX20241112-171718@2x.png   Direct on-site action

WX20241112-171718@2x.png   Manual, technical specifications

Service, support, spare parts and accessories


Please contact your local Summit website or the nearest

Summit system integrator

Write us


We are always ready to provide support for you! To learn more information,Please send an email to:


Online Message


If you have any questions or requests, please fill out the contact form. We are pleased to provide assistance to you! Contact Form

Call us

+86-13486418136



Welcome to inquire, we will be dedicated to serving you. Office hours: Monday to Friday: 8:30-17:30